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- HP Extended Warranty Not Showing Up

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04-17-2018 05:44 AM
Product: HP Notebook15
Operating System: Microsoft Windows 10 (64-bit)
My extended warranty doesn't show up on my support dashboard. I'd like to have it on there so I can know clearly when it expires. How do I get that fixed?
2 REPLIES 2
04-17-2018 05:51 AM
Call HP official support and correct the warranty dates in HP server: http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Keep the Proof of Purchase ready. They may ask you to send a soft copy.
04-17-2018 06:56 AM
It is needed to know if yours extended warranty is in fact a subscritption for a tech support provided by HP or it is a real hardware warranty as the one bundled and active when you bought your PC.
I think the warranty may be dispalyed is just the hardware one.
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