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Checkout the HP Cool Control for HP Spectre Notebooks Click here for tips and tricks to keep your device cool.
HP Recommended
EliteBook 850 G8

In September 2022, the combination of a G5 Docking Station, Elitebook 850 G8, and a Sceptre monitor worked without issue. It is unclear what update caused this - but since then the display is no longer usable. Mid-October, the display was still recognized but was not functioning. I have since attempted firmware and BIOS updates, and now the display is no longer recognized at all.

This affects HDMI and DisplayPort monitors, multiple brands. I have also encountered this testing multiple docking stations and laptops (all same model).

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