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HP Recommended
Omen laptop 15 en0xxx
Microsoft Windows 10 (64-bit)

Hey, My HP Omen 15 laptop is 7 months in warranty, but my charger suddenly stopped working. I contacted the vendor, but he is saying charger is not covered in warranty, so I want to check if the charger is covered in warranty or not? If so, how I can claim it?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Mimk

 

Welcome to HP Support Community


I would like to help

 

It should be. Certain accessories only have 6 months warranty, but this AC Adapter came with the Laptop and should be covered under the 1 Yr Warranty

 

  I suggest you contact HP Support in your region for service options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Mimk

 

Welcome to HP Support Community


I would like to help

 

It should be. Certain accessories only have 6 months warranty, but this AC Adapter came with the Laptop and should be covered under the 1 Yr Warranty

 

  I suggest you contact HP Support in your region for service options

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.