HP Pen can't use

[LaWin]

I bought 2x HP Envy x360 13-ay1030AU Laptop.
I can't use Pen with both two laptop. How Should I do ??
Already Charged and there any setup to use Pen ??

ught

[Treeko · Accepted solution]

Hi @LaWin 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

To understand the issue and help you, please get back to me with the details listed below:

- Exact model number of your HP Product (Both laptops and Pen) (if you need help, click here for information on how to find your model number model).

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a good day.

Treeko

HP Support

[LaWin]

OK how should I do

[Treeko]

Hi @LaWin 

Welcome to HP Support Community. 

Thank you for posting your query. I will be glad to help you.

Please share the complete model name of your HP Product (Both laptops and Pen) (if you need help, click here for information on how to find your HP product model name.)

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a good day.

Treeko

HP Support