HP Printer Support

[Nitish1992]

Hi ,

I did buy printer from amazon which was having offer of smartwatch on registration. I did all the steps of registartion and redemption instructions I received on mail,

but now hp support is saying that my invoice does not have product serial number.

Kindy help me how can I avail smartwatch offer as the only invoice I have is from amazon and it does not have product serial number. .

However, I do have picture of printer which mentions clearly the serial number.

Hope to hear from you and get my smart watch offer validated and redeemed.

Regards

Nitish

[A_Gayathri]

Hi @Nitish1992,

Welcome to the HP Support Community

I understand you are facing an issue with your smartwatch offer. Not to worry I will help you to get a resolution to resolve the issue.

 I'm sending a private message to assist you with the next action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

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