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When I try to play a game such as Hollow Knight or Black Mesa, there is a stutter that occurs every 27–30 seconds. Things I checked:

  • Thermal throttling: My laptop is not throttling. I’ve always been careful with temperatures and use a taskbar widget to monitor them.

  • Power settings: I made sure the laptop is running in the Performance power profile when playing games.

  • BIOS/firmware updates: I updated my BIOS to the latest available version. I didn’t want to update it since everything was working fine, but it was force-installed the next day when I turned on my PC.

  • RAM: I have 32 GB of RAM.

  • I’m now using Fedora. I thought this stutter was an issue on the Windows OS side, but it wasn’t, since it still persisted after switching to Linux. (This is how I came to the conclusion that this is not an OS-level issue.)

Before the last BIOS/firmware update, everything was working as intended. There were zero stutters, and I was happy.

 

I think this issue is caused at the BIOS/firmware level. Based on my research, the EC (Embedded Controller) firmware may be causing GPU stalls. Since this is part of HP’s firmware, I tried downgrading the BIOS, but it does not allow the firmware to be downgraded, at least from my last attempt.

 

I honestly don’t know what to do at this point. I just wish I could play a game on the laptop I bought with my hard-earned money, without stutters every 30 seconds. That’s all.

 

I really, really hope someone can help me find another solution.

 

Thank you

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.