HP ProBook 4540s

[HugoJefe]

I have a HP ProBook 4540s.  It's about 15 years old with Windows 10 Pro and I cannot remember the password to the Desktop.  Password recovery option states, NO DRIVE This feature requires removable media such as a USB Flash Drive. I do not have a recovery disk USB Flash Drive to reset the password. How can I reset my password?

[Qsaifoddin]

Hi @HugoJefe 

Password Reset using a Microsoft Account:

1. Microsoft Account Users: If you use a Microsoft account to log into your device, you can reset the password online through Microsoft’s Password Reset Page.

2. On-Screen Instructions: Follow the instructions on the screen to update your password. If this is successful, you can use the new password to log into your computer.

Local Account Password Recovery:

If you are using a local account, the process is a bit more involved:

1. Use Another Admin Account: If there is another administrative account on the computer, you can log into that account to change the password of your account.

2. Use Safe Mode:

   • Restart your computer and press F8 repeatedly before the Windows logo appears.
   • Select Safe Mode and log in as an administrator.
   • Navigate to Control Panel > User Accounts and change the password for your account.

3. Reset with Command Prompt:

   • Access another computer to download a password reset tool like Offline NT Password & Registry Editor.
   • Create a bootable USB using the tool as per instructions on their website.
   • Boot your HP ProBook 4540s from the USB by changing the boot order in BIOS settings.
   • Follow the on-screen instructions provided by the tool to reset the password.