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Kheyvaert
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Solved!

HP ProBook 470 G0 BIOS (UEFI) admin password or BIOS reset

HP Recommended
HP PROBOOK 470 G0
Microsoft Windows 10 (64-bit)

Ok so basicly the following has happend.
After working on my pc for several years my company decided to get me a new one..
They gave me a Z-book so I don't complain, but they also gave me the possibility to buy my old computer at reduced price, what I did.
That was about a year ago.
Today I'm doing a bit of testing on my old computer (the 470 G0) when I decided to install HP Support Assitant to get the drivers up and running (just upgraded to WIN 10 1903, so wanted everything to be up to date).
However... I cannot update the bios firmware since there is a password on the bios.
Here is the thing: I did never put a password on there, and Manuel, the local IT within the company, no longer is the Local IT but an analyst at customers, and doesn't remember the password for the bios.
How can I reset the password without having to open the whole pc?



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Paul_Tikkanen
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Message 2 of 2
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HP Recommended

Hi:

 

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

 

That is the only way it could be done.

 

HP issued this document recently...

 

https://support.hp.com/us-en/document/c06368824

 

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with providing unlock codes, etc., to clear BIOS passwords. Rule 4.d...

 

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

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Paul_Tikkanen
Level 21
Level 21
132,349 122,526 20,141 30,894
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

 

That is the only way it could be done.

 

HP issued this document recently...

 

https://support.hp.com/us-en/document/c06368824

 

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with providing unlock codes, etc., to clear BIOS passwords. Rule 4.d...

 

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

View solution in original post

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