HP ProBook 470 G3 notebook bios password lost

[CDRON]

I own a HP ProBook 470 G3 notebook

My children have put a password in the BIOS, but dont remember it.

What can I do to recover it?

Is there a way that HP can recover the bios?

[REO51ST]

@CDRON

For that model you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

When talking to the HP rep ask them to escalate your service request.

Just to note:

Do not try removing the RTC/BIOS battery.  It will not remove the password, but it will reset the clock - as SMC files are time coded, a large disparity between the system clock and the time encoded in the SMC will cause it to fail.

REO

[CDRON]

Gisteren HP gebeld en een recoveryfile toegestuurd gekregen.

Daarmee opgestart en de bios is weer ontgrendeld.

Dank voor de vriendelijke telefonische helpdesk van HP.

[rick-s]

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

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Thank you for your understanding.

[REO51ST]

You’re very welcome @CDRON

Please mark my post Accept as Solution if it solved your problem.

REO