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HP Recommended
HP ProBook 650 G4
Microsoft Windows 10 (64-bit)

I installed windows several times. If I turn off the laptop, it starts itself after 10/15 minutes. If it is not with the power supply, it starts on the battery until it is completely discharged, after which it freezes and no longer with the bios reset it starts. I mean, if I take the battery down from the bios. The bios has the password and I don't have it.

1 REPLY 1
HP Recommended

I think it's the bios, which I can't update.

What could it be? How do I solve the problem?

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