• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP ProBook 650 G4
Microsoft Windows 10 (64-bit)

I installed windows several times. If I turn off the laptop, it starts itself after 10/15 minutes. If it is not with the power supply, it starts on the battery until it is completely discharged, after which it freezes and no longer with the bios reset it starts. I mean, if I take the battery down from the bios. The bios has the password and I don't have it.

1 REPLY 1
HP Recommended

I think it's the bios, which I can't update.

What could it be? How do I solve the problem?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.