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Locked

‎01-17-2022 11:59 PM

HP Recommended
Product: Probook G8 450
Operating System: Microsoft Windows 11

I have two ProBook's that I have discovered to freeze after awaking from hibernation mode or when i do a hp memory test using hp diagnostic tool, they both seem to show a white screen and the mouse turns into a loading wheel then crashes the file manager, it seems to happen when i print a webpage using brave browser, or edge,  or awake from sleep and open Microsoft edge where I left off from. this started around November and is annoying when i have documents open i have contacted Hp and they are trying to solve the issue it seems to be common but unknown the cause, i have all the latest drivers and bios, i have no viruses, both windows 10 21H2 and windows 11 have this issue, seems to be driver or hardware based so far researching. if you are having the same issue or want to help please reply. Thanks

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