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hp probook 450 G7
Microsoft Windows 10 (64-bit)

 HP Probook 450 G7 wont turn on 

Product: Probook 450 G7

Operating System: Microsoft Windows 10 (64-bit) Hi there, 

Problem details:

It is working normally in a moment it is turn off 📴 I tried to turn on but it isn't, I changed the AC, but no working. 

Does anyone know what to do?

 

2 REPLIES 2
HP Recommended

if you plu in the power supply to the laptop and don't see a charging light, then there is no power being delivered to the laptop... You could try a hard reset by pressing the power button for 15 secs

I work for HP. However, all opinions and comments are my own.
HP Recommended

Thank you for your reply.

i tried this but it's working .

the power AC is good .

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