• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
hp probook 450 G7
Microsoft Windows 10 (64-bit)

 HP Probook 450 G7 wont turn on 

Product: Probook 450 G7

Operating System: Microsoft Windows 10 (64-bit) Hi there, 

Problem details:

It is working normally in a moment it is turn off 📴 I tried to turn on but it isn't, I changed the AC, but no working. 

Does anyone know what to do?

 

2 REPLIES 2
HP Recommended

if you plu in the power supply to the laptop and don't see a charging light, then there is no power being delivered to the laptop... You could try a hard reset by pressing the power button for 15 secs

I work for HP. However, all opinions and comments are my own.
HP Recommended

Thank you for your reply.

i tried this but it's working .

the power AC is good .

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.