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06-22-2021 08:48 AM - edited 06-22-2021 08:58 AM
When I start Teams meeting, there is scan for USB/Bluetooth hardware to use. It seems there is a bug in HP Radio manager looping forever with 60% CPU usage after this event. I have older HP Radio manager 184.108.40.206. I use Windows 10 21H1. I can see on the web that there is also newer HP radio manager version 220.127.116.11 released a year ago. I found and I have updated HP wireless manager driver version 18.104.22.168, but it didn't update the HP radio manager driver (only HP hotkey). I want to first test with latest HP radio manager driver before opening support case. I can see on the web that there is newer driver available. (driverpack io site)
I don't want to download and use this "inofficial" driver as I want to use official HP download site. Where can I get this updated driver from HP? If not available, can you make this driver update available for HP ZBook 15 G5?
In addition to high CPU, also when I open Teams meeting and try to use webcam, it is hanging after a second so screenshot of myself is stuck showing during the rest of the meeting.
06-22-2021 09:17 AM
It seems I might have found the driver, but problem is that driver is not updated after installation. But after manually unpacking the driver with WinRAR and then using the extracted files, I was able to update HP Radio manager to 22.214.171.124 version in device manager (manual update specifying main folder and subfolders).
Perhaps the driver/installer should be repackaged to also update HP radio manager (extension) and not only HP wireless button (base).
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