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Microsoft Windows 10 (64-bit)

Hi all. I'm trying to install HP Support Assistant but I keep getting the message "A newer version of HP Support Assistant is already installed. Setup will now close.", but it is not installed on my laptop. It does not appear in control panel programs or the app list. How can I fix this?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I was able to fix this by running Revo Uninstaller. The app was listed under the built in Windows apps and I could remove it there.

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2 REPLIES 2
HP Recommended

I was able to fix this by running Revo Uninstaller. The app was listed under the built in Windows apps and I could remove it there.

HP Recommended

Hello, @bigolbig 

 

 Thank you for visiting our community, we are glad that you have resolved the issue you were experiencing on your device.

 

 In this case, we thank you for sharing the solution, so that you can help other users who are experiencing the same problem.

 

 

 

Please, reach out if we can help you with anything else.

 

 HP Support Community

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