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HP Recommended
EliteBook 850 G4
Microsoft Windows 10 (64-bit)

Hi,

 

In my company I have several laptops all EliteBook with Windows 10 version 1909. One of the laptop when I installed HP Support Assistant it installed version 9. All others installed version 8. I'm unable to understand why they don't install the latest version.

 

Thank you 

1 REPLY 1
HP Recommended

@SCarqueija 

 

May be ONLY one machine has auto upgrade/update turned ON

 

Regards.

BH
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