-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Business Notebooks
- HP Support Assistant issue

Create an account on the HP Community to personalize your profile and ask a question
01-16-2025 02:53 AM - edited 01-16-2025 03:06 AM
Everything on both my computers are upto date.
The HP Support Assistant on my HP Firefly is reporting tunder Windows Security section that the other laptop on my account (HP Dragonfly) has no antivirus, yet my HP Dragonfly laptop reports on HP Support Assistant that it DOES have antivirus, I've tried logging out/in on Firefly, nothing has changed. The date it was last checked says 13 Jan 25 today is 16th, and correlates to what the Dragonfly HP Support Assistant app says.
Yes, both machines have antivirus for the past 2 years, this is showing up in the past week I've had 2 updates this week on my HP Firefly pertaining to Bios and Wifi which disabled the wifi adapter in both instances I had to enable it twice, i'm not sure what is happening here with HP Support Assistant app whether the developers need to investigate and do an update?
Hope someone can help?