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HP Recommended
HP EliteBook 850 G6 Notebook PC
Microsoft Windows 10 (64-bit)

Hello, when I bought my Elitebook 850 it had various programs like HP Sure Start, HP Sure Run, HP Sure Recover.

 

Than one day the HP Wolf Security got installed (automatically), but I still had HP Sure Run and HP Sure Recover. I didn't understand if the Wolf is supposed to replace the Sure Run or complement it? I left it as it was.

 

Than yesterday I got the Wolf dialog that I have to restart the computer to install important updates. After the restart, the internet was off, and Wolf had encountered an inconsistency in Sure Run that it couldn't repair.

 

I didn't know what to do, so I uninstalled the HP Sure Run, and everything is working now.

 

I still have the HP Sure Recover. Should I uninstall it too?

Is Wolf enough, or do I need Sure Run too? If it is needed, how do I install it again?

 

Sorry if I sound confused, I'm no expert... Thanks!

1 REPLY 1
HP Recommended

No reply!?

 

Please can somebody explain if HP Wolf Security is supposed to replace the Sure Run or complement it?

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