HP Thunderbolt Dock 120W G2

[bsteelglove]

I have 2 Dell U25 displays connected to the Docking station through Display Port cables and only one display is recognized on the intel display setting. This is the second dock i have tried with the same results. The first dock was a Kensington. I have confirmed all drivers and firmware are up to date on all devices. I am connecting through the thunderbolt C cable on laptop. Really not sure what to do next. I  have confirmed all cables and monitors are working and i can have both displays running when i hook one up to the hdmi port on laptop and one on the docking station. Which actually gives me three displays including the laptop display. Please help

[banhien]

@bsteelglove 

The dock is compatible with the following machines

• HP Elite x2 1012 G1, G2, G4
• HP Elite x2 1013 G1, G4
• HP Pro x2 612 G2
• HP EliteBook Folio G1
• HP EliteBook x360 1030 G2, G3, G4, G7
• HP EliteBook x360 1040 G5, G6, G7
• HP Elitebook 1020 G2
• HP EliteBook 1040 G4
• HP EliteBook 1030 G4
• HP EliteBook 800 series G5, G6, G7, G8
• HP EliteBook HC G5, G6
• HP EliteBook x360 830 G6, G7
• HP EliteBook 700 series G5, G6
• HP ProBook 640 G4, G5, G7, G8
• HP ProBook 645 G4
• HP ProBook 650 G5, G7, G8
• HP ProBook 400 series G5, G6, G7
• HP ProBook x360 435 G7
• HP ZBook x2 G4
• HP ZBook 14u G1, G5
• HP ZBook 15u G3, G5, G7
• HP ZBook Firefly 14 G7, G8
• HP ZBook Firefly 15 G7, G8
• HP Zbook 17 G3
• HP ZHAN 66 Pro series G1, G2, G3, G4
• HP ZHAN Pro 13, 14, 15 G2
• HP ZAHN X13 G2

Your machine is NOT on the list

Regards.

[bsteelglove]

Well that is annoying. I actually called HP to recommend a docking station for this computer based on my serial number and that is what was suggested. 

Do you by chance know what docking station is compatible with my HP Spectre?

Thanks in advance. 

Brian 

[bsteelglove]

Please let me know if anyone can help with this? The HP Support suggested the dock i bought which doesn't work so i really don't have another resource to ask.

Brian