• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP USB-C Dock G5
Microsoft Windows 11
  • The dock is no longer registering with the laptop. It is not showing as charging when the USB-C is connected and isn’t connecting with the two monitors. It used to work perfectly. I have powered off the laptop and dock, unplugged all power sources and tried again. No avail. The laptop is using windows 11 and is up to date. The laptop is a HP ProBook 445 14 inch G9 Notebook PC. I have another one of these laptops and tried with both. Same result - dock not registering. Any advice appreciated. 
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.