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‎09-07-2023 09:34 AM - edited ‎09-07-2023 09:52 AM

HP Recommended
Product: HP USB-C G5 Essential Dock

Hello i have this product on the tittle but i acciedently bought Italian plug version of it but i have an hp laptop cable that fits in the adapter and the plug in my house. When i tried to run this device with that laptobs cable it works without a problem but i want to make sure that this will not cause any damage to my hp laptop or dock. Does it damage my laptop or the dock?


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1 ACCEPTED SOLUTION

Accepted Solutions

‎09-07-2023 12:52 PM

HP Recommended

@metehanmart 

 

What is your machine ? Does the dock charge your machine ? No problem because when using 2 different plugs for 2 different devices.

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎09-07-2023 12:52 PM

HP Recommended

@metehanmart 

 

What is your machine ? Does the dock charge your machine ? No problem because when using 2 different plugs for 2 different devices.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎09-10-2023 09:53 AM

HP Recommended

Yes it is charging my machine. And i checked the amper and voltage values of both plugs that enters adapters are same value so i don't think it will cause any damage. 

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