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HP USB-C Dock G5 on New MacBook with M1 Chip - Minitor not working

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HP USB-C Dock G5

Hi. I'm using HP USB-C Dock G5 with my MacBooks. The capability of this dock with Macs were generally great. However with the new release of MacBooks with M1 chip, the monitors cannot be detected. Tried both HDMI and DP. Hope this can be raised to development team to request a new firmware update. Thanks.

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i will raise the issue internally... thanks for bringing it to us

I work for HP. However, all opinions and comments are my own.
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Message 3 of 6
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Hello

 

using a Windows 10 PC , ctry to update the firmware of the USB-C Dock G5 to latest available.

 

https://support.hp.com/us-en/drivers/selfservice/hp-usb-c-dock-g5/27767205

https://ftp.hp.com/pub/softpaq/sp105501-106000/sp105673.exe

 

bye

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Hi,

 

I'm just curious, does this docking station support DisplayLink? I haven't found the information anywhere. I know that G2 does support it but how about this G5?

That will solve the problem.

 

Thanks,

Jakub

 

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The usb-c g5 dock does not have a DislayLink chip like the usb-c universal g2 dock... it is a passthrough dock where Windows will load drivers for the components as needed

I work for HP. However, all opinions and comments are my own.
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OK, thanks for info.

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