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‎11-01-2023 03:56 AM - edited ‎11-03-2023 12:13 AM

HP Recommended

I am connecting a keyboard, mouse, headphone and external monitor to my HP Chromebook using HP G5 docking station. I am having issues with the display.

Chrome OS Version:
Re-FSI  OS:R113-15393.58.2  + FW: RO:14505.262&RW: 14505.325.0 and FSI  OS:R106-15054.115.1+ FW: 14505.262

What steps will reproduce the problem?
Connect the HP G5 dock (plug-in all port on dock) into the unit DB type-c port.
HP G5 Dock=>(Cannot detect)

HP G5 FW

 

Docking

HP G5 Dock

1.0.13.0

1.0.16.0

1.0.18.0

 

Fail(Cannot detect)


We test
OS:15054.63.0 +FW:14505.239.0
 the DUT can output normally

Category:
2 REPLIES 2

‎11-02-2023 11:58 PM

HP Recommended

The FW you mean is dock firmware or Chrome book firmware?

Was this reply helpful? Yes No

‎11-03-2023 12:13 AM

HP Recommended

chromebook FW

 

HP G5 FW

 

Docking

HP G5 Dock

1.0.13.0

1.0.16.0

1.0.18.0

 

Fail(Cannot detect)

Was this reply helpful? Yes No
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