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‎03-10-2023 01:07 AM

HP Recommended
Product: HP ZBook 17 G5

HP Upgrade breaks Start Menu (Critical Error Your Start Menu isn't working)

Nothing fixes - tried all the HP rec, all the Microsoft Rec, all the Reddit rec, ect etc.

Creating new admin account has no start menu

adding / changing various recommended registry entries has no effect

what ever the last HP upgrade did it corrupted the start menu and it seems unfixable

If I have to do a complete reinstall to fix an HP update problem I will just switch back to Mac or Linux.

Any REAL solutions out there?

This was the troublemaker:

 
-   HP Firmware Pack (Q70)  
Installed on: 20/02/2023
  
This package creates files that contain an image of the System BIOS (ROM) for the supported computer models with a Q70 family ROM. This package is used to flash the System ROM on a supported HP ZBook 15/17 G5 Mobile Workstation.
SoftPaq number: sp144282
Version: 01.23.00
Category:
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