• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-16-2020 05:08 AM

HP Recommended
Product: Elitebook 820
Operating System: Microsoft Windows 10 (32-bit)

I have an Elitebook 820 work laptop and I bought an HP x4500 wireless mouse to use on it about a year ago. In the last few months I've noticed that when I click and drag something, it seems as if the link between the mouse and the laptop drops, causing me to lose what I've selected or drag something only part of the way it needs to go. Also, I often need to click something several times before it will select. I'm not sure if it's the mouse or the laptop, although I will say that I did have a Logitech mouse before this which started to do the same thing. I got rid of that and got the HP mouse instead in the hope that having a same-brand product would resolve any issue... Can anyone help?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.