• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎11-27-2020 02:28 PM

HP Recommended
Product: HP ZBook 15 G5
Operating System: Microsoft Windows 10 (64-bit)

Hi ,

I just bought a HP ZBook 15 G5 and as soon as I turn it on or even open a little programm the fan starts right up and is super loud.

I did check the task manager to see if any programm or service uses too much proccess but it doesnt even need more than 10%.

 

I did read up on the question already and it seems other people had the same problem and updating the bios or grafikcard wont do it.

Does any one have a solution to that ?

1 person had the same question
1 REPLY 1

‎11-30-2020 08:24 AM

HP Recommended

First, i would make sure ALL drivers and BIOS are up to date. Use HP Image Assistant as the right tool for this purpose. Then, i would reset BIOS settings to factory defaults to make sure standard settings are set. Finally, as a last resort, i would do a Windows reset to make sure Windows is back to a good known starting point. And make sure to understand what else is running on the system, like with Task Manager... what AV software or other background apps are causing the system to heat up and require fans to turn on

I work for HP. However, all opinions and comments are my own.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.