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HP Recommended
HP ZBook
Microsoft Windows 10 (64-bit)

Opened laptop today at 6:40 am. It's at 73% battery and power selection favors the Best Battery Life side.  Around an hour later it's down to 47% and I change the power selection to the most battery saving option.  By 9:50 am,  two hours later, it is at 8%, and it shuts down completely at 8%.  Won't work until it's plugged back in. 

 

I had writing software and Microsoft Edge running.  I also have an instant messaging service. I wasn't watching videos, youtube, or anything intensive.  The major battery eaters appear to be Edge at 66%, my writing software at 16%, and my instant messaging app at 3%.

 

Got this brand new ZBook on Friday from Amazon.  Is the battery faulty?

2 REPLIES 2
HP Recommended

Hello @probono35 

 

You may test your battery and calibrate it as per the instructions here >> https://support.hp.com/us-en/document/c04700771

 

Wi-Fi takes a lot of battery resources. Edge (powered by Chrome) is resource hungry, try a different browser.

Not sure what this writing software is (that you mention)

 

Under some circumstances, the battery may last 4 hours, it really depends on what you have been doing, wi-fi, display brightness, some settings, etc

 

 

 

Hope this helps 😉

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

Thank you. It seems to be working fine according to the diagnostics.  I  didn't consider the effect wi-fi might have. 

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