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tezza192
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HP ZBook 17 G3 - Memory Issue

HP Recommended
ZBOOK 17 G3
Microsoft Windows 10 (64-bit)

So I have just upgraded my memory to 32gb, I have made sure to purchase the exact same spec of RAM - In the laptop the existing memory was Samsung DDR4 2400 speed memory - the additional 2 sticks is Samsung, same speed and timings. 

 

My laptop memory shows running as 2133 speed. 

 

I see no options in bios to change - what could the issue be?

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banhien
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HP Recommended

@tezza192 

 

The specs says

 

MEMORY Standard (from its specs)

  • 64 GB DDR4 1.2V ECC or Non-ECC SDRAM (Transfer rates up to 2133MT/s)
  • Four SODIMM slots supporting dual-channel memory
  • 4 GB, 8GB and 16 GB SODIMMs (for Intel® Core™ Processors)
  • 8GB and 16 GB ECC SODIMMs (for Intel® XEON® Processors)

RAM can be 2400MHz or 2666MHz but they only run at 2133MHz

 

Other specs

 

           https://www.bhphotovideo.com/c/product/1222371-REG/hp_v1q06ut_aba_17_3_zbook_17_g3.html

 

Regards.

BH
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