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- HP Community
- Notebooks
- Business Notebooks
- HP ZBook 17 G4 dock requirements
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07-11-2022 12:08 PM
Sorry for the lame question, I looked online and wasn't able to find the answer.
Is the G5 dock compatible with the ZBook 17 G4 and what size power supply is required? I'm working with a user whose laptop doesn't charge through the dock. He has a G5 dock with a 120w power supply and I'd like to verify if that should work or if it requires a bigger power supply.
Thanks.
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07-13-2022 08:44 AM
I found the answer in the link you posted!
https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358
Under the compatibility section for the HP USB-C® Dock G5 it says "If your HP notebook requires more than 100W of power, you must use your notebook power supply in addition to the USB-C dock connection."
Thanks!
07-11-2022 01:28 PM
Please review the following list and compare pro/con few options before make final decision.
https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358
Specially : HP Thunderbolt™ Dock w/Combo Cable (This dock comes with 230W power)
Regards.
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07-13-2022 07:31 AM
Thanks.
Does this mean a 120w power supply on a G5 dock won't work with the ZBook 17 G4?
We're limited to what's listed in our companie's catalog but I want to inform the user correctly if what he has should work or not.
07-13-2022 08:44 AM
I found the answer in the link you posted!
https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358
Under the compatibility section for the HP USB-C® Dock G5 it says "If your HP notebook requires more than 100W of power, you must use your notebook power supply in addition to the USB-C dock connection."
Thanks!