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‎02-05-2021 01:12 PM

HP Recommended
Product: HP ZBook Firefly 15 G7
Operating System: Microsoft Windows 10 (64-bit)

The HP ZBook Firefly 15 G7 is connected with wire to the Internet, but when I turn on my Bluetooth headset, it seems the internet slow down.

 

 

2 REPLIES 2

‎02-08-2021 03:25 PM

HP Recommended

Unfortunately, you do not describe what do you mean by 'slowing down', so it is very hard to provide an objective response to your needs... In general, i also suggest you update the BIOS and drivers on your business Zbook notebook by running HP Image Assistant and letting it decide what needs to be updated

I work for HP. However, all opinions and comments are my own.
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‎02-08-2021 03:53 PM

HP Recommended

Sorry, I mean by 'slow down' when we switch the Bluetooth to ON, in the headset. The Internet speed connection (via wired), drop down, and if you for example open a youtube video, is always buffering and not loading. In general, it seems the Internet connection drops down. I hope I explain better this situation.

 

Thank you.

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