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‎05-28-2021 11:20 PM - edited ‎05-28-2021 11:31 PM

HP Recommended
Product: HP Zbook G3
Operating System: Microsoft Windows 10 (64-bit)

From yesterday evening, my laptop wont turn on, its shows battery low warning and suddenly turn off. After I have plug in charger(keep charging full night) still now it is not switching on. Kindly help me please.

Charger:65W

1 REPLY 1

‎06-01-2021 03:02 PM - edited ‎06-01-2021 03:03 PM

HP Recommended

Hello,

 

Are you 100% sure it ever worked before ?

65 W power adapter will most probably not be able to charge your Zbook G3 device.

These are powerful mobile workstations which will require more powerful chargers.

 

Zbooks come with 150W or more HP power adapters/chargers.

 

>> https://support.hp.com/vn-en/document/c04888991#AbT9
>> https://support.hp.com/us-en/product/hp-zbook-15-g3-mobile-workstation/8693763/document/c04944564
>> https://origin.www8.hp.com/emea_middle_east/en/products/oas/product-detail.html?oid=11261699

 

So, basically you will need a different charger.

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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