• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-30-2023 12:55 AM

HP Recommended
Product: HP ZBook Studio 16 inch G9 Mobile Workstation PC IDS Base Model

Hello,

We have an HP ZBook Studio 16 inch G9 bought by our company. After using is for about three months, the screen is detached from the Bezel. Is there anything available to attach it back to the bezel available from HP?

 

02.jpg04.jpg

Rgds

 

Category:
1 REPLY 1

‎12-27-2023 06:59 AM

HP Recommended

Hello.

 

Your laptop is under warranty? Contact HP and ask them to fix your laptop. That's what the warranty is for.

 

If the warranty period is over... the panel inside the display bezel is a delicate part and servicing any parts of the screen is not a trivial task with several cables routed inside. An out-of-warranty laptop can still be serviced by HP or an HP authorized service.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.