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HP Recommended
Microsoft Windows 10 (64-bit)

Hi 

 

i have a problem connecting my elite thunderbold 3 dock to my  HP Zbook Studio G4.

 

i have updated my bios and the firmware in the dock, but nothing helps.

This dock should replicate USB, display and network connector and charge the laptop.

 

i have tried the following cables:

  • USB C in both ends
  • USB C in on end and combined USB C and power i the other (tried both ends in laptop)

I get no connection on any port and no charging

 

Please advise

 

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