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‎04-09-2019 02:13 AM

HP Recommended
Product: ZBook Studio G5 Mobile Workstation
Operating System: Microsoft Windows 10 (64-bit)

Hi there,

 

After a fresh install of Windows 10 Enterprise (x64) on a ZBook Studio G5 Mobile Workstation (p/n: 2ZC52EA). There are still a few drivers missing and listed under 'Other devices'.

Below is a list of devices of which i can't find drivers for. The top three obviously are from Intel(R). I've already tried everything listed under Chipset on the product page. My system even froze up when installing 'Intel Chipset support' (sp87791).

After hours of searching on the internet the drivers seem impossible to find.

I'm at a loss.. What's up HP..  there was a time one could blindy rely on your driver support pages..

 

Here's my list of trouble. Hopefully someone out here can point me in the right direction. Any help would be very much appriciated.

 

PCI\VEN_8086&DEV_A324

PCI\VEN_8086&DEV_A37C

PCI\VEN_8086&DEV_A323

USB\VID_138A

ACPI\NXP1002\1

2 REPLIES 2

‎04-09-2019 01:53 PM

HP Recommended

Looks like chipset to me: https://devicehunt.com/search/type/pci/vendor/8086/device/A323

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‎04-10-2019 01:40 AM - edited ‎04-10-2019 01:41 AM

HP Recommended

Thank you for the suggestion, ju1c3, but I already figured as much.

 

The problem is I can't find the correct chipset drivers anywhere.

I've tried the one on HP's product page of this particular machine --> (sp87791) it crashed my system.
Product page:

https://support.hp.com/us-en/drivers/selfservice/hp-zbook-studio-g5-mobile-workstation/18865653/mode...

 

According to HP's product specification, this machine has the following chipset: Mobile Intel CM246

Again, hard luck finding that on the manufacturer's site..

https://downloadcenter.intel.com/product/135100/mobile-intel-cm246-chipset

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