HP Zbook Create G7

ITBOYS · ‎10-19-2021

Dear Sir/Madam,

We purchased the HP Zbook Create G7 and are having battery issues.

The battery is only lasting 2 hours after a full charge is this correct?

If not are there any power settings that need changing to improve the battery life.

If someone can please advise i would be very grateful

IT_WinSec · ‎10-20-2021

Hello @ITBOYS

Thank you for posting in the HP Support Community.

This computer has a good battery and for most users it will last longer than 2 hours. But it all depends on how you use it. One can force the battery to drain in less than an hour if needed.

When did you start using the computer ?
Have you reinstalled Windows with your own image or you have been using the Windows image which HP has installed for you ?
What kind of apps you were using during these 2 hours of usage ?
Have you installed any apps or updates from HP after you began using the Zbook ?
Can you generate a battery report and share the HTML file with me - here is how >> https://www.windowscentral.com/generate-battery-report-windows-10

Thank you for your cooperation.

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