HP chat is not help me is been an hour and no answers

[MOGOBA]

I been with HP customer support chat more than an hour and not help me, just ask questions about name and address and state will request help to colleagues but not getting back to me. I am still waiting!!! Very disappointed. In my company we use HP but I will suggest to use other brand with better support!!!!  How I can let HP their support cart is not helping! Very frustrating 😕 

[Raj_05]

Hi @MOGOBA,

Welcome to the HP support community.

Thank you for posting your query, I will be glad to help you.

Please help us with your HP unit serial number, Case ID (If any) or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Could you elaborate on the issue for better understanding?

Alden4

HP Support