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09-21-2021 01:22 PM
Product: HP ProBook 455 G4 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)
Hello –
A few years back I bought an hp laptop
HP ProBook 455 G4 Notebook PC
I registered it via the serial number at hp.com when I got it
Over the past year or so, when I login to my hp.com account it thinks that
the laptop I have is
HP EliteBook x360 1030 G2
I been trying to get this fixed, but for the most part I been getting a big run-a-round — I ever sent an email containing a photo of the underside of the laptop that shows the correct name and serial number —
any suggestion on how to get this corrected?
Thanks

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