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‎10-30-2020 08:41 AM - edited ‎10-30-2020 09:13 AM

HP Recommended
Product: Elitebook 830 G5
Operating System: Microsoft Windows 10 (64-bit)

Screenshot_2.pngScreenshot_1.pngreinstall HP Support Assistant last  week,  and Screenshot_1.pngI keep getting this taskbar popup...I have 10 mo left on 3 yrs warranty...I would take HP up on this deal, if it is true?? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-30-2020 10:31 AM

HP Recommended

@jcr46385 

 

The message is legitimate as far as the HP Support Assistant check is concerned.

Might work to go directly to Care Pack from HPSA

OR

You can also check at the "source", that is, the Care Pack website and support.

 

Care Pack - Optional Coverage Plans

 

Select your Region (top right) > Enter your product number in the form to view available Warranty plans for your device.

 

 

Various Regions - Examples

 

Reminder: 

  1. Always verify phone numbers in the HP website information.
  2. Not your region?  Scroll to the bottom of the page and click Flag > change to your region

 

 

And / Or

HP SMARTFRIEND SERVICES

 

 

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP EliteBook 830 G5 Notebook PC 

 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎10-30-2020 10:31 AM

HP Recommended

@jcr46385 

 

The message is legitimate as far as the HP Support Assistant check is concerned.

Might work to go directly to Care Pack from HPSA

OR

You can also check at the "source", that is, the Care Pack website and support.

 

Care Pack - Optional Coverage Plans

 

Select your Region (top right) > Enter your product number in the form to view available Warranty plans for your device.

 

 

Various Regions - Examples

 

Reminder: 

  1. Always verify phone numbers in the HP website information.
  2. Not your region?  Scroll to the bottom of the page and click Flag > change to your region

 

 

And / Or

HP SMARTFRIEND SERVICES

 

 

 

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP EliteBook 830 G5 Notebook PC 

 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

Was this reply helpful? Yes No
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