• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Microsoft Windows 10 (64-bit)

My HP Zbook 15U G5 cannot be charged via power adaptor, nor docking station. It can be slowly charged via USB-C port. It is just too slow and not charging during normal working mode.

 

I wonder if any hardware should be replaced to fix this issue. Additionally, would a HP USB-C dock G5 can be used to solve this issue? 


Thanks for any insights in advance.

1 REPLY 1
HP Recommended

Hi, there are other compatible docking stations that you can try with your HP zbook 15U g5. So there might not be anything wrong with the hardware.

 

The zBook 15 G5 machines are compatible with the following docks

 

  • HP Thunderbolt Dock 230W G2
  • HP ZBook Dock with Thunderbolt 3

You can also check a more extensive list of other compatible docking stations here:

 

https://www.hp.com/us-en/shop/tech-takes/7-best-docking-stations-for-hp-laptops

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.