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‎07-15-2019 11:06 AM

HP Recommended
Product: HP ProBook 470 G5
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I have purchased a laptop HP ProBook 470 G5 with an SSD 256 Gb.

So i decided to buy a HDD Seagate Baracuda, 1TB, SATA-III, 7200 rpm, cache 128MB, 7 mm - ST1000LM049.

I mounted but my OS it cannot see it.Capture.PNG

In the same time in my HP Support Assistant the HDD is visible (see attache).

Can anyone help me, please ?

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-15-2019 11:29 AM

HP Recommended

Hi,

Have you opened Disk Management and initialized the drive?

Go into Disk Management (right-click on start and click on Disk Management) and initialize the drive.

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

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1 REPLY 1

‎07-15-2019 11:29 AM

HP Recommended

Hi,

Have you opened Disk Management and initialized the drive?

Go into Disk Management (right-click on start and click on Disk Management) and initialize the drive.

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Was this reply helpful? Yes No
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