cancel
Showing results for 
Search instead for 
Did you mean: 
Mircea_81
New member
1 0 0 0
Message 1 of 2
203
Flag Post

Solved!

Hdd installed but i cannot see it in Windows

HP Recommended
HP ProBook 470 G5
Microsoft Windows 10 (64-bit)

Hi,

I have purchased a laptop HP ProBook 470 G5 with an SSD 256 Gb.

So i decided to buy a HDD Seagate Baracuda, 1TB, SATA-III, 7200 rpm, cache 128MB, 7 mm - ST1000LM049.

I mounted but my OS it cannot see it.Capture.PNG

In the same time in my HP Support Assistant the HDD is visible (see attache).

Can anyone help me, please ?

1 ACCEPTED SOLUTION

Accepted Solutions
iomare
Level 15
Level 15
12,038 11,977 2,397 4,891
Message 2 of 2
Flag Post
HP Recommended

Hi,

Have you opened Disk Management and initialized the drive?

Go into Disk Management (right-click on start and click on Disk Management) and initialize the drive.

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

1 REPLY 1
iomare
Level 15
Level 15
12,038 11,977 2,397 4,891
Message 2 of 2
Flag Post
HP Recommended

Hi,

Have you opened Disk Management and initialized the drive?

Go into Disk Management (right-click on start and click on Disk Management) and initialize the drive.

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation