cancel
Mircea_81 Student
Student
1 0 0 0
Message 1 of 2
118
Flag Post
HP Recommended

Solved!

Hdd installed but i cannot see it in Windows

HP ProBook 470 G5
Microsoft Windows 10 (64-bit)

Hi,

I have purchased a laptop HP ProBook 470 G5 with an SSD 256 Gb.

So i decided to buy a HDD Seagate Baracuda, 1TB, SATA-III, 7200 rpm, cache 128MB, 7 mm - ST1000LM049.

I mounted but my OS it cannot see it.Capture.PNG

In the same time in my HP Support Assistant the HDD is visible (see attache).

Can anyone help me, please ?

1 REPLY 1
Provost Provost
Provost
9,463 9,251 1,798 3,396
Message 2 of 2
108
Flag Post
HP Recommended

Solved!

Hdd installed but i cannot see it in Windows

Hi,

Have you opened Disk Management and initialized the drive?

Go into Disk Management (right-click on start and click on Disk Management) and initialize the drive.

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation