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11-29-2021 08:26 AM - edited 04-22-2022 07:21 AM
When i plug in my jabra evolve 80 headset to a new elitebook 840 g8 and connect to a skype meeting (i dont have the ability to test teams a.t.m) the mute and answer buttons wont work. When i plug in my headset to my elitebook 830 g6 and connect to the same meeting the buttons work.
Whats wrong with the G8? I've run HPIA and installed all latest drivers.
What else to do?
02-28-2022 01:55 AM
Hello, an incident has been open with HP since mid-December but we still have no solution. They are still asking us for the serial number of the headphones,... I will let you know if a solution is finally found. Do not hesitate to open incidents with the support it may be able to help us all.
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