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05-18-2020 06:41 AM
I have a Zbook X360 that have a (from my opinion) quite high temp for no reason appr (66-75 C) making the fans go at full speed.
Does anyone out ther know what a "normal" CPU temp should be for this workstation? (I have had a replacement of the fans, heatsink and motherbord with no better result)
05-20-2020 02:04 PM - edited 05-20-2020 02:08 PM
Welcome to the HP Support Community.
Some Zbook models have recently had a BIOS update released which improves the extra fan noise. This update was released less than 10 days ago.
Which exactly is your PC model you can find in this article >> http://support.hp.com/us-en/document/c00033108
Make sure you visit https://support.hp.com/us-en/drivers to update your BIOS/UEFI
Here are full instructions how to update the BIOS >> https://supportvideos.ext.hp.com/detail/video/1245172403001/how-to-update-your-hp-computer-bios-from...
With regards to temperature >> I suspect it may be normal under some conditions.
The Tjunction [Junction Temperature is the maximum temperature allowed at the processor die.]
for your ZBook's Intel® Core™ i7/i9 processors can be very high - at about 100°C.
As long as the temp stays beneath or around 90°C there really isn't an issue.
You may check this article to reduce the heat in general >> https://support.hp.com/us-en/document/c01657439
Also, after you update the BIOS, load it (F10) and check in Advanced tab
- System options - uncheck Turbo boost
- Save changes and exit
you may go to Control Panel -> Power Options
Review the processor state and system cooling policy >> https://www.thewindowsclub.com/processor-power-management-windows/
Hope this helps. Let me know how it goes
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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