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PaLa1
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Message 1 of 2
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Heat level Zbook x360

HP Recommended
Zbook X360
Microsoft Windows 10 (64-bit)

Hi, 

I have a Zbook X360 that have a (from my opinion) quite high temp for no reason appr (66-75 C) making the fans go at full speed.

Does anyone out ther know what a "normal" CPU temp should be for this workstation? (I have had a replacement of the fans, heatsink and motherbord with no better result)

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Message 2 of 2
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HP Recommended

Hello @PaLa1 

 

Welcome to the HP Support Community.

 

Some Zbook models have recently had a BIOS update released which improves the extra fan noise. This update was released less than 10 days ago.

 

Which exactly is your PC model you can find in this article >> http://support.hp.com/us-en/document/c00033108

Make sure you visit https://support.hp.com/us-en/drivers to update your BIOS/UEFI

 

Here are full instructions how to update the BIOS >> https://supportvideos.ext.hp.com/detail/video/1245172403001/how-to-update-your-hp-computer-bios-from...

 

 

 

 

With regards to temperature >> I suspect it may be normal under some conditions.

The Tjunction [Junction Temperature is the maximum temperature allowed at the processor die.]

for your ZBook's Intel® Core™ i7/i9 processors can be very high - at about 100°C.

As long as the temp stays beneath or around 90°C there really isn't an issue.

 

 

You may check this article to reduce the heat in general >> https://support.hp.com/us-en/document/c01657439

 

 

Also, after you update the BIOS, load it (F10) and check in Advanced tab

  • System options - uncheck Turbo boost
  • Save changes and exit

 

In Windows,

you may go to Control Panel -> Power Options

Review the processor state and system cooling policy >> https://www.thewindowsclub.com/processor-power-management-windows/

 

 

Hope this helps. Let me know how it goes

 

 

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