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HP Recommended
HP OfficeJet Pro 9010e All-in-One Printer
Microsoft Windows 11

Hello Everyone!     2/6/2023

I own an HP AMD Silver 30500 Silver with Reader Graphics and 4.00 GB with a 64-Bit operating system - no pen or touch input is available for this screen.  I was then given two 24-inch DELL Monitors and would like to set up at least 1 Dell monitor with my HP Laptop monitor, so I can read and see objects in the Dell Monitor better since it's much bigger in size.  My problem is that I don't know which type of cable to purchase. My two Dell Monitors have one HDMI input on the back of monitor and the inputs on my HP Laptop consist of 2 USC input ports, an audio input, and a Display Monitor input on the right side of my HP Laptop and one USB-C input along with some type of mini-scan card reader.  Could anyone in this forum tell me the correct type of cable end and/or connector ends, I should purchase to connect 1 or 2 of the Dell Monitors to my HP Laptop?  My name is Patrick, and my email address is: [personal info removed]  Thank you!

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@PJ2022 

 

Your machine is an HP Laptop - 14-dk1003dx which is a member of the HP Laptop 14-dk1xxx family. Its specs

 

            https://support.hp.com/au-en/document/c06617062

 

It has

  • 1 SuperSpeed USB Type-C® 5Gbps signaling rate;
  • 2 SuperSpeed USB Type-A 5Gbps signaling rate;
  • 1 HDMI 1.4b;
  • 1 RJ-45;
  • 1 AC smart pin;
  • 1 headphone/microphone combo

Its USB-C port is hope less which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

 

You can use standard HDMI version 2 cable to connect your monitor to your machine.

 

Regards.

BH
***
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View solution in original post

4 REPLIES 4
HP Recommended

@PJ2022 

 

You gave us HP OfficeJet Pro 9010e All-in-One Printer . What is your computer ?  Please use the following way to find out:

 

                 How to Find Your HP Laptop Model Number

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hello Banhien!

 

Thank you for responding to my post!  Listed below is the information about my HP Laptop.

I have an HP Laptop 14-dk1xxx

AMD Anthhan Silver 3050 U

Product Number: 9XM12UA#ABA

Mother Board ID:879E

4GB Processor /h

It has 2 USB input ports on the right side, an audio input, and a HDMI input and a telephone input

On the HP's left side I have a type of 1/2 input very slim opening and a USB-C input

 

I appreciate any help you could offer me!

 

Thanks again!

Patrick 

Thank you for your help!

HP Recommended

@PJ2022 

 

Your machine is an HP Laptop - 14-dk1003dx which is a member of the HP Laptop 14-dk1xxx family. Its specs

 

            https://support.hp.com/au-en/document/c06617062

 

It has

  • 1 SuperSpeed USB Type-C® 5Gbps signaling rate;
  • 2 SuperSpeed USB Type-A 5Gbps signaling rate;
  • 1 HDMI 1.4b;
  • 1 RJ-45;
  • 1 AC smart pin;
  • 1 headphone/microphone combo

Its USB-C port is hope less which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

 

You can use standard HDMI version 2 cable to connect your monitor to your machine.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you for your help, Marty!

I appreciate your timely response!

Have a good day!

 

Patrick 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.