Hibernation issues & Linux LVFS support for Elitebook Ultra G1i

[diver271]

I'm using Arch Linux on my Elitebook Ultra G1i and systemd hibernation has been very inconsistent. Resuming from hibernate image frequently fails without warning or traceable error logs, and when resuming is successful, the bluetooth would fail even though wifi (which should be provided by the same wireless chip BE201) works fine.

I assume these issues are all caused by the lack of firmware support for Linux, and I'm disappointed to find that, even though some other HP laptop models are supported on LVFS(https://fwupd.org/lvfs/devices/com.hp.laptop.system.W90.firmware), Elitebook Ultra does not have an official support entry, therefore I can't easily upgrade firmwares with fwupd.  Is there any plan from HP to provide the support? 

[Sajeeda]

Hello,
Please note that Linux is not supported by HP, and the EliteBook series is considered a commercial product.

1) Click on this link— https://support.hp.com/contact

2) Add or select the product, and change/select your region.

3) Enter the serial number of your device or select Let HP detect your product option.

4) Choose "other" option from the list

5) Select continue to contact option

Please feel free to contact us here anytime you need any further assistance.

Have a great day!