Showing results for 
Search instead for 
Did you mean: 
New member
3 1 0 0
Message 1 of 1
Flag Post

High CPU usage by LocalServiceNetworkRestricted since WWAN module installation

HP Recommended
Elitebook 840 G6
Microsoft Windows 10 (64-bit)

Hi, I have an elitebook 840 G6 where I have recently installed a WWAN module (XMM 7360). The WWAN module works properly, however I have noticed significantly decreased battery lifetime since the installation. Investigating the issue further I have identified that there is an increased cpu usage by the process svchost.exe -k LocalServiceNetworkRestricted -p.

Disabling the WWAN module in device manager solved the CPU load issue, however it's not a real solution.


Any suggestion for a real solution that would enable me to use WWAN normally?


Note: the CPU utilization occurs all the time, regardless of WWAN actually used or SIM card inserted. It seems it's called by the pure presence of the WWAN module in Windows.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation