cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
ilidan85
New member
1 0 0 0
Message 1 of 1
143
Flag Post

High pitch noise when keyboard light is off

‎06-16-2020 10:45 AM

HP Recommended
Product: ZBook 17 G6
Operating System: Microsoft Windows 10 (64-bit)

I'm having issue with my new Zbook. First one I've returned through DOA policy then supplier sent me wrong machine and today I've got correct one. All of them had same problem. Quiet (not quiet enough to ignore) high pitch noise coming out from the back of the keyboard. The only thing that removes it is to switch keyboard back light on. I also had to disable automatic switching off in BIOS because it was even more annoying.

 

I've updated bios and firmware, all updates and drivers. Tested with different hard drives to eliminate anything from other components...

 

I need this laptop for my projects and I can't test another 3 laptops wishing magically getting one without that noise..

Anybody?

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation