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‎08-18-2017 12:45 AM

HP Recommended
Product: EliteBook 8460p
Operating System: Microsoft Windows 10 (64-bit)

As soon as I upgraded my laptop to Windows 10 Pro my fingerprint scan stopped working. It's already been a while since then but it was so convenient before. Now, I think it has to do to not able to run ProtectTools after the upgrade but I am not 100% sure. It was originally running Windows 7. HP Support website doesn't provide any driver updates Windows 8.1 being the latest.  I'm really stuck trying to figure out what is the problem. Can somebody please help me.

 

Thanks 

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