• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP spectre
Microsoft Windows 10 (64-bit)

I have submitted an order for HP spectre 15 OLED display but the order is placed with IPS display. I'm trying cancel/change the order for the last few days and not finding any support. I tried to call the help desk and waited for more than 3 hours and no luck. Even the chat person is unable to provide support.  Also I tried the web help form and no response even after 24 hours. Any option to talk to a support person or other support options?

1 REPLY 1
HP Recommended

@ArunKumar5 

 

It is true - the HP Store and HP Store Customer Service are VERY busy.

 

Our Community is not a business group - we are not in any way associated with the HP Store, Customer Service.

 

This response is a courtesy - we do not have a way to move people to the head of the line or connect anyone to the Store Customer Service department.

 

Purely an observation:

If the order cannot be changed or managed and you receive the computer,

You have a "return" option time window - that too, is handled by HP Customer Service.

 

Good Luck.

Stay Safe.

 

New Product? Need Help? HP Online Store – USA – Customer Service

 Not your HP store?  Scroll to the bottom of the website and click the Flag to change regions.

 

Customer Service - Examples

 

Self-Help Service, Account, Security and Privacy, Returns and cancellations, FAQ, Shopping, Shipping and delivery, Rebates / Coupons, Product Support, Parts and services

 

OR

Select a subject type

 

OR

Select a subject type

 

OR

Select Home and Home Office products > (Next) Select the type of order / information you seek

 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.