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HP Recommended
Hp Zbook Power 15 G8 (313T5EA)
Microsoft Windows 11

I own the Zbook Power 15 G8 (serial: 313T5EA)

In the manual it would seem that the reader is present only in selected models, but it is not clear to me whether it is present in mine.
For the purpose of verifying its presence, I first examined “Device manager” but found nothing, then the BIOS and there is a related item there that is selected.
I then installed the driver - downloading it from the section related to my model (I entered the serial number) from the HP site - and tried to see if it appeared in Device manager (I also tried starting the detection of new hardware) still nothing! I also tried the hidden device display mode.
How to do?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

After having watched videos on similar model of Zbook (Power 15 g10) I opened the bottom panel and after having unscrewed the battery screws, lifted it up, and on the right side I saw the reader with the contact section for reading the card's microchip. 

Now I wonder how ever it is not displayed in Device manager.

View solution in original post

1 REPLY 1
HP Recommended

After having watched videos on similar model of Zbook (Power 15 g10) I opened the bottom panel and after having unscrewed the battery screws, lifted it up, and on the right side I saw the reader with the contact section for reading the card's microchip. 

Now I wonder how ever it is not displayed in Device manager.

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